Optional operational text messages
SMS Terms and Conditions
Snuggles Booking and Care Texts. Disclosure version 2026-09-30.1
Read or print the plain HTML terms and consent evidenceProgram terms
Snuggles Dog Boarding is registered with Twilio under the brand Snuggles and uses the customer-facing name Snuggles Pet Boarding. It operates Snuggles Booking and Care Texts, an optional operational messaging program. Depending on the recipient's selected preferences, it covers booking requests and reviews, quotes and payments, confirmations and cancellations, appointments, pickup and drop-off arrangements, vaccination-record requirements and reminders, and care updates. Staff enrollment covers new booking requests and staff schedule reminders. Texts about vaccination records concern care requirements and are not veterinary medical advice.
Message frequency varies with selected categories and activity. Routine care choices are off, weekly, every other care day, daily, or twice daily when that option is offered. Any charge for a selected care-update service is shown in the estimate. Message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages. Notification delivery depends on enabled services and does not replace checking the account for current booking details.
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT or REVOKE to stop program texts. You may receive one opt-out confirmation. Previously enrolled recipients may reply START, YES or UNSTOP to restore text delivery for their existing enrollment. Re-enrollment does not add new message categories. Use the current booking consent flow to select a new category. Reply HELP or INFO for help, email snugglespetboarding@gmail.com, or call (954) 907-7750.
Customers may text the sender, (321) 415-4747, to ask about their care arrangements. A reply to an inquiry does not enroll that number in recurring texts. For urgent care concerns, call the published support phone rather than relying on an SMS response.
Consent is optional and is not required to request or purchase a stay. A previously stored consent remains limited to its recorded disclosure and selections. Snuggles may change or discontinue the program; changes do not remove the right to opt out at any time.
SMS privacy
Snuggles Pet Boarding does not sell mobile phone numbers or SMS consent records. We do not share them with third parties or affiliates for marketing or promotional purposes. Service providers may process this information only to operate and support the messaging program.
Message frequency varies with selected message categories, care cadence and stay activity, or with booking activity and the staff schedule. Message and data rates may apply. Reply STOP to opt out or HELP for help. An opt-out applies to all messages from this Snuggles messaging program.
Customer consent
Customers enter their phone number in the booking form and choose whether to turn on Text updates. The adjacent disclosure reads:
By turning on Text updates, I agree to receive recurring automated texts from Snuggles Pet Boarding about my booking and payments, appointments and pickup/drop-off arrangements, vaccination-record requirements and reminders, and care updates, according to my selected preferences. Message frequency varies with my selections and stay. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of booking or purchase.
How staff give consent
The owner reads this script before enrolling a staff member:
Snuggles Pet Boarding can send you automated staff texts about new booking requests and reminders for scheduled arrivals, departures, Meet and Greet appointments and staff-calendar events. Message frequency varies with booking activity and the staff schedule. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is optional. The SMS Terms are at https://snugglespetboarding.com/policies/sms-terms.html and the Privacy Policy is at https://snugglespetboarding.com/policies/sms-privacy.html. Do you agree to receive these text messages? Please answer yes or no.
The owner records the staff member’s explicit agreement and this disclosure version before adding the number. Providing a phone number alone does not enroll a staff member.
Booking consent example
Text updates are off by default. The booking flow shows the disclosure above beside the optional switch. Customers can complete their request with text updates off.
View the full consent step with texts offView the full consent step with texts on and categories selected
Examples use synthetic customer details and disclosure version 2026-09-30.1. The request review repeats the selected preferences before submission.
Keyword replies
START, YES or UNSTOP: Snuggles Pet Boarding: Text delivery is restored for your existing enrollment. This does not add new message categories. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.
STOP: Snuggles Pet Boarding: You are unsubscribed and will receive no further program texts. Reply START to restore text delivery for your existing enrollment.
HELP or INFO: Snuggles Pet Boarding: For help, call (954) 907-7750 or email snugglespetboarding@gmail.com. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.
Contact Snuggles
For help with this messaging program, email snugglespetboarding@gmail.com or call (954) 907-7750.