Meals, medication, and health

Bring your pet’s usual food for the whole stay plus extra. The group has breakfast after the morning walk and dinner after the evening walk, away from other guests. Tell us the meal times and portions your pet needs so we can agree on any different schedule before the stay. Treats are given only as you allow.

Feeding notes live on your pet's profile, so every stay reads the same instructions. Write the portion and the meal times on the container; the packing list on Plan your stay says what else to bring.

Two arrangements can be considered, each a level of care with its own line on the estimate: medication or special-attention care, and injectable medication care. The care team says at review whether a particular need can be supported, and a stay is confirmed only once it has.

What we need before review, on your pet's profile: the name of each medication, the dose, when it is given, how it is given, how it is stored, and the prescribing contact where relevant.

What to prepare: the medication in its labeled packaging with written instructions, packed with the rest of their things. It is given on the schedule in those instructions, with meals where that is how your pet takes it.

Routine changes, in appetite, stool, energy, or comfort, are noted and shared with you in the day's update or directly. If something needs a veterinarian, we contact you first.

If your pet needs urgent care and we cannot reach you in time, we take them to a veterinarian under the emergency veterinary authorization you signed, using your preferred veterinarian where possible and otherwise the emergency hospital named in the authorization, and we keep trying to reach you. The authorization sets out the terms, including who pays for treatment.